The colour overruns
A roots colour with its processing time does not fit in a cut slot. The next client waits by the door while you rinse.
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Hair salon
A salon diary where a colour never squeezes into a cut slot.
Roots colour with processing time, a blow-dry, a quick fringe trim: sutempo books the real length of each service, keeps the station clear for the minutes it takes to reset, and only offers the stylists who actually do that service.
- Blocked time after a serviceFor the basin, the gown, the trolley.
- With whomThe client picks a stylist, takes “No preference”, or you assign.
- Booking cut-offHow late people can still book online on the day.
sutempoNew bookingSaturday {t} · Cut with Hélène
sutempoDeposit of €40.50 receivedBalayage and gloss, Saturday 09:00
What goes wrong in a salon
Equal boxes for work that is never equal.
The station is never ready
Rinsing the basin, a fresh gown, a quick wipe: a few minutes nobody books and everybody pays for in delays.
Saturday is decided by the minute
Clients book late, sometimes for the coming hour, while your hands are in someone's hair.
A typical morning
Saturday, two chairs and a colour.
Hélène does colours and blow-dries, Camille does cuts. Each appointment carries its length, each service its reset time.
- 09:00Roots colour and cut: two hours blocked in one piece, processing included. No cut slot can slip inside it.
- 11:00Ten minutes blocked after the colour. The next start offered online is 11:15, not 11:00.
- 11:15A client who chose “No preference” gets whoever is free: here, Camille.
- 12:15Booked at 11:40 from a phone: the minimum notice is set to 30 minutes.
Start times offered every 15 minutes. Blocked time set per service: 10 minutes after a colour, a cut or a blow-dry.
The settings that matter
What makes a Saturday hold.
Four settings do most of the work. None is specific to one salon: their combination is.
The length is the service's length
Every service carries its duration and price. A client is never offered a start time where the service does not fit before a break or closing time. Start times can be set every 10, 15, 20, 30 or 60 minutes.
Catalogue › service › Price and durationStation time, blocked but never sold
Block 5 to 60 minutes before and after each service. It shows in your diary, never online, and it is saved on each appointment: changing it tomorrow does not move anything already booked.
Catalogue › service › BookingWho does what, and who chooses
Each service is linked to the people who perform it, each with their own hours. The client picks a person, takes “No preference”, or the step disappears and sutempo assigns someone free.
Settings › Online bookingA deposit on long colours
Ask for a percentage or a fixed amount when booking, service by service. The money goes to your own Stripe account, with no commission from sutempo.
Settings › PaymentsIn figures
A balayage, a deposit, no commission.
Illustrative prices: you set your own.
Service, 2 h 30€135.00
Deposit at booking, 30%€40.50
Balance paid in the salon€94.50
sutempo commission€0.00
Paid to your Stripe at booking€40.50
Stripe applies its own card fees to the payment; sutempo takes nothing from your bookings.
Getting started
Your salon in six settings.
In this order, a salon can take bookings the same day. Pro settings only matter from two people.
Create the services
Name, real length, price, category. A long colour and a short cut are two separate services.
Block the station time
After every service that leaves the station to clean, before those that need preparing.
Set the start times
Slots every 15 minutes, 30 minutes' minimum notice on the day.
Add the team
One person per chair, with their hours and the services they perform.
Choose “With whom”
The client chooses, takes “No preference”, or you let sutempo assign.
Ask for a deposit
Stripe connected, percentage or fixed amount, refund rule.
The plan that fits
Alone at the chair, or a whole team.
Solo
€0forever
You work alone: page, diary, blocked time, deposit and emails, with no limit on appointments.
Create my free pagePro
€29excluding VAT per month, per location
Two bookable people or more: one schedule per person, “No preference” and automatic assignment.
Try Pro for 14 daysSolo counts one bookable schedule and one location. See pricing
What sutempo does not do
Better to know before you start.
No SMS reminders yet
Confirmations and reminders go out by email, in the salon's name.
No walk-in queue
Walk-ins are handled by keeping a range free in the diary.
No waiting list
When a slot frees up, it simply becomes bookable again.
Combined services are created as such
“Colour and cut” is a service of its own, with its total length.
Questions
What people in the trade ask us.
I work alone with one chair: is it free?+
Yes. Solo covers one schedule and one location, with no limit on appointments, online payment and emails included. You move to Pro the day a second person becomes bookable.
What happens to existing bookings if I change a duration?+
Nothing moves. Duration, price and blocked time are saved on each appointment when it is booked; the new setting applies to later bookings.
How do I book a colour with its processing time?+
Give the service the time the stylist is really taken, processing included. The diary then blocks it in one piece, and the slot offered matches the real work.
Can clients choose their stylist?+
Yes, with Pro from two people. Only the people who perform that service are offered, and the slots shown are those of the chosen person. “No preference” gives the first person free.
Can a client book for an hour from now?+
Yes, if your minimum notice allows it. You set it from “no notice” to several days; a start time already past is never offered.
Do I need an app?+
No. Clients book on a web page. Your space opens in the browser and can be added to your phone's home screen.
Depending on how you work
Go further.
Your salon online before Saturday.
Start on Solo, add the team when you need it.
No minimum commitmentNo payment card required0% commission